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Solidcore® is a well-funded, venture-backed company that provides “change control” software for critical IT infrastructure. The company is headquartered in Cupertino, California. We are passionate about solving real-world problems with innovative technologies, and we are always recruiting for individuals who are motivated to set high goals, work hard and be part of a team that has fun and is successful!
Solidcore's customers include some of the most recognized brands, including names like Convergys, General Motors, Motorola, NCR, Borders, Restoration Hardware, WebEx, and many others. Solidcore also partners with leading technology companies to provide fully integrated and seamless solutions for achieving control over the IT environment. Solidcore's S3 Control product integrates with products from HP, BMC, IBM, and Microsoft to ensure all change, whether in-process, emergency, or ad-hoc is captured, documented, and correlated against authorization.
SOLIDCORE US BENEFITS PACKAGE:
As part of your total compensation package, we offer a very comprehensive benefits package that includes the following:
- Choice of Medical plan
- Dental and Vision plans
- LTD and STD
- Life Insurance and AD &D
- Flexible Spending Accounts
- Stock Option plan
- 401 K plan
- Company holidays and Paid Time Off (PTO) plan
If you are interested in
applying for any of the open
positions listed below, please click on the position that interests you to email us your resume.
Open
Positions
US Positions
Engineering
Marketing
Professional Services
Sales
Technical Writer
Location
Cupertino, CA
Summary
The ideal candidates will have strong writing skills, enjoy working on a team in a fast-paced environment, and be able to understand complex technical concepts and explain them in simple terms for technical end-users.
Major Responsibilities/Tasks
Candidates must be able to work closely with Product Managers, Engineers and other writers, gather information from specifications, subject-matter experts, installing and using pre-release software, create documentation designs, plans and schedules, and meet tight deadlines. Must be an excellent writer who delivers high quality documentation. Creates PDF files for printed collateral and HTML for our Web site.
- Create and update installation guides, system administration guides, user guides and online help for technical end-users
- Firm understanding of the concepts of multi-tier, distributed software operating within a multi-vendor (applications, UNIX, Windows, IBM-proprietary) Enterprise IT infrastructure
Requirements
- Technical writers with a BS/BA and a range of experience from 6+ years to Senior Technical Writer.
- Excellent communication skills.
- Ability to create plans and schedules and meet deadlines.
- Clear understanding of the software development process.
- Must enjoy working hands-on with new technology in a fast-paced environment.
- Knowledge of HTML is a plus.
Interface with
Engineering, Product Management, Sales
Minimum Required Experience
Bachelors degree and 4-7 years technical writing experience. Great communication skills, ability to interact with engineering, product management and sales.
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Marketing Manager
Location
Cupertino, CA
Summary
Solidcore is looking for a bright and energized marketing professional with solid enterprise software marketing experience. This person will help direct Solidcore’s go-to-market efforts. We need someone who has extensive knowledge and experience with the mechanics of marketing an enterprise software product. This person must be ready to take ownership of the marketing challenges of a rapidly growing start-up with strong technology.
This position reports to the director of corporate communications, and offers a competitive compensation package based on the level of experience of the candidate. This position requires prior experience with Salesforce.com and managing Web-to-lead programs. The position will be responsible for implementing and managing lead generation programs, outbound product marketing, collateral creation, event management, and e-Marketing. The position combines a balance of strategy and hands-on execution. It is a critical role in the company that demands creativity and the ability to be a self-starter. As with most start-up environments, this position will have visibility across multiple groups and the executive staff. This person must feel confident to engage constructively in vigorous discussion with peers and executive staff, and have the maturity to take ownership of and deliver upon commitments.
Major Responsibilities/Tasks
Outbound Product Marketing: Help plan and execute product launches, develop high-level product collateral, and conduct competitive analysis when needed.
Lead Generation: Develop and execute segment-level marketing initiatives to communicate Solidcore’s value proposition to targeted segments, and generate qualified leads that feed the company’s sales pipeline. This will include the regular use of the Salesforce.com tool to populate and manage new leads and opportunities for sales.
Positioning: Help define and evolve the overall company messaging to clearly differentiate the company and establish leadership. Segment the market and develop specific value propositions by segment
e-Marketing: Manage the company’s website and e-Marketing efforts that will drive traffic to the site. Includes both traditional initiatives such as email marketing, Internet advertising, and search engine marketing as well as “grass roots” marketing via blogs, free downloads, etc.
Blog: Manage the corporate blog, which includes collecting and managing blog contributions and ensuring a steady stream of blog activity.
Events: Develop live and web-based marketing & educational events to drive lead generation initiatives, improve the company's thought leadership position and build company awareness. Plan and execute the company’s participation in key external events.
Collateral: Mange the design and production of printed sales/marketing materials, direct mail, and other graphic design artwork, leveraging outside resources.
Minimum Required Experience
This position requires prior enterprise software marketing experience with an understanding of enterprise software buyers, the issues they face, and how to reach them efficiently. It also requires the ability to identify key pain points and then create value propositions that articulate how Solidcore’s technology addresses those pain points.
The successful candidate will also have clearly demonstrated ownership of prior closed-loop marketing campaigns, from objective setting to execution and results measurement. This will include product launches, direct marketing campaigns, customer seminars, events, etc.
Other specific required experience includes
- 5-7 years of enterprise software marketing experience
- Prior hands-on experience with Salesforce.com (a confident user)
- BS/BA degree
- Superb leadership, interpersonal and team building skills
- Strong written and verbal communication skills
- Demonstrated ability to work with internal and external customers at all levels
- Must be self-motivated with the ability to handle multiple complex tasks simultaneously
Reports and Interfaces
While there is no current direct report into this position, the company works with multiple external agencies and contractors. Peers interfaces include directors/VP of product management, corporate communications and alliances. The ability to work effectively as a team with these peers is critical. Outside of the marketing group, sales (field and inside) is the most important interface. Other key interfaces include the executive staff, customers, partners, press and analysts.
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Project Manager
Location
Cupertino, CA
Summary
Sr. Project Manager with experience in Implementations of Enterprise software.
Major Responsibilities/Tasks
- Manage complex projects during the implementation stage. Projects include the setup of the deployment project plan. Projects require regularly scheduled meetings with the customers, onsite if required. Candidate will interface with customer’s high level executives and the customers project team.
- Work cross-functionally with professional services engineers, product management, support teams, and sales engineers. Play the role of customer advocate when meeting with internal teams.
- Know the importance of meeting deadlines and holding team members accountable for on time deliverables.
- Provide weekly Executive summary reports on progress of the implementations.
- Provide post-sales support during the implementation phase.
- Design and constantly improve workflow to effectively manage projects from concept to delivery.
- Communicate and manage dependencies across departments
- Interact with internal leadership to prioritize multiple projects and negotiate resources to deliver projects.
Minimum Required Experience
- Minimum 5 to 10 years of Project Management experience with complex projects.
- Experience with enterprise software deployment.
- Profiency with MSProject Office
- Ability to travel at least 60%
- Strong customer facing skills - ability to build customer relationships.
- Strong presentation skills.
- Project management skills.
- Demonstrated ability to work across and influence cross functionally.
- Drive issues to resolution on behalf of the customer.
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Technical Account Manager
Location
Detroit, MI area
Summary
The Technical Account Manager takes on the responsibility for the technical success of the customer relationship. This individual will lead deployments, provide continuing technical interface, identify new business opportunities, and manage the overall technical aspects of the implementations. This individual will work closely with the Sales Account Executive to ensure overall customer satisfaction.
Major Responsibilities/Tasks
- Own, drive, and lead implementation project team within Professional Services group to successful completion.
- Primary day-day implementation contact and liaison with customers that fully understands the needs of the customers and the value our product will bring.
- Provide technical leadership and guidance to Professional Services Implementation Engineer (and Project Managers); coordinating both Solidcore internal resources for support as well as customer contact points/resources.
- Manage overall implementation plan, schedule, budget, documentation, and mitigation of issues.
- Ensure prompt and proper resolution to technical challenges and business issues
Skills and Experience
- Candidates must have technical competence including general understanding of IT and enterprise software, experience with implementations, and working knowledge of enterprise integrations.
- Ability to learn and assimilate technical information quickly
- Operational knowledge of enterprise deployments
- Program or project management experience
- Ability to quickly understand and manage through all business issues and technical challenges
- Act as an escalation manager and assemble and manage virtual teams to resolve issues
- Conduct regularly scheduled review sessions and any post-mortems with the customer
Requirements
- BA/BS degree in a technical field, such as computer science or information management
- Strong technical background in networking, application deployment, enterprise software
- Strong organizational and analytical skills
- Excellent project management skills and attention to detail
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Training Manager
Location
Cupertino, CA
Major Responsibilities/Tasks
Solidcore develops software that is targeted for the large enterprise and helps customers solve the problem of protecting critical IT infrastructure and improving IT operations with change control. The Technical Trainer will have a deep knowledge of Solidcore’s Software and will build and own a technical certification program that assists customers and partners in becoming technically proficient in Solidcore’s software. The Technical Trainer is responsible for:
- Educating customers on how to install, manage and support the software.
- Delivering and supporting a training lab environment that provides hands-on use cases for students to learn from.
- Delivering public and private training classes at Solidcore University, onsite at the customer's/partner’s location, and classes in 3rd party training facilities.
- Delivering technical events including workshops and webcasts.
- Drive the development of building and maintaining course curriculum and content.
- Develop and manage a technical certification program and process.
Qualifications
The position requires dual-role experience and a unique individual that has a proven track record in successfully delivering *technical* instructor/lab led training as well as pre and post-sales selling and implementation.
- System administration skills
- Project planning, project management, installations, requirements analysis, architecture/design, implementation, optimization for complex software projects.
- Experience developing and delivering technical classroom a must. Experience developing; course outlines, lab environments, training materials and certification is necessary. E-Learning experience a major plus.
- Strong customer orientation with a results focus
- Excellent written and presentation skills with the ability to convey the proper message to Technical audiences.
- The capacity to handle multiple priorities and demands in a fast paced environment
- Work independently with little supervision while supporting the team as needed
- Managing international localization of documentation a Plus
A bachelor's degree is required, with a major in Computer Science or another technical discipline such as Engineering strongly preferred.
Travel
Once program scales, this could involve up to 50% travel
Key Technologies
This position requires a solid understanding and hands-on experience with the following technologies:
- Operating Systems: Directories, Unix and Windows systems administration functions including domain structures, file systems, disk partitions, mounts, and general security. Directories including AD and Novell. Working knowledge of Databases
- Networking: Local area network technology, specifically Ethernet, IP, DNS and NIS associated daemons. Network architectures including hubs, repeaters, bridges, routers, and switches.
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Territory Sales Representative
Location
Various
Summary
The primary goal of the Sales Manager will be to exceed his/her quota by closing deals with new, strategic prospective customers.
Major Responsibilities
The successful candidate must be a highly self-motivated team player that excels in rapidly developing strong prospect relationships & then driving large software & services sales to close. He/she will be expected to take ownership of the target territory and overcome any sales obstacles that arise. As an early industry leader in an aggressively growing market space, Solidcore needs to quickly acquire a large, well-respected, referenceable customer base.
To be successful, the Sales Manager will provide leadership to a "virtual" team that supports him/her on each opportunity - team activities range from lead generation, through the positioning of the solution, technical proof-of-concept, scoping of custom deployment & integration, & post-sale account management, leading to follow-on sales.
Requirements
- A rolodex of former customers
- Superb oral and written communication skills
- Ability to lead the detailed process of a complex technology sale & bring sales to closure
- Judgment to qualify a significant number of potential opportunities down to the smaller number that are worth pursuing with significant company resources
- Excellent follow up capacity
- Ability to effectively work strategically with senior executives at both Solidcore & the prospective customer's companies
- Adept at building rapport within the prospective account base
Qualifications
- 10+ years of technology sales experience, with a documented track record of exceeding annual quota
- Experience selling into an emerging market
- A demonstrated ability to assimilate technical knowledge
- Desire to work with a top tier Silicon Valley technology company and grow with this company Successful candidate will have a four-year college degree or equivalent
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Sales Engineer
Location
Multiple locations(central, east and EMEA)
Summary
Work with Sales to provide technical pre-sales expertise in account presentations that ultimately result in a new customer.
Major Responsibilities/Tasks
- Craft solutions for customer with Solidcore products
- Work with clients in the areas of infrastructure management, data center, IT controls automation, network and security or process management.
- Give product demonstrations and answers technical questions on Solidcore Product offerings.
Requirements
- Strong presentation skills
- Superior technical knowledge. Familiarity with ITIL, SOX a plus
- Successful track record of selling solutions directly to the Fortune 1000.
Interface with
- Communicate and design solutions with Product Marketing , Engineering and Professional Services.
- Customer interaction in pres-sales and post sales issues
- Will meet with CIO level execs as well as department managers and exec
- Drive product demonstrations with solution partners
Minimum Required Experience
- Strong working knowledge of firewalls, networks, common server operating environments (Windows, AIX, Linux, Solaris, etc…), and other technologies found in our customer environments.
- Direct experience deploying and supporting complex enterprise software applications in data center environments. Experience with management tools such as HP Open View, BMC Remedy, or similar products.
- Familiarity or experience with client – server architectures and “agent” based deployment technologies
Strong communications skills suitable for customer communications by phone, email, and in-person
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EMEA Positions
Sales
Sales Engineer
Summary
Work with Sales to provide technical pre-sales expertise in account presentations that ultimately result in a new customer.
Major Responsibilities/Tasks
- Craft solutions for customer with Solidcore products
- Work with clients in the areas of infrastructure management, data center, IT controls automation, network and security or process management.
- Give product demonstrations and answers technical questions on Solidcore Product offerings.
Requirements
- Strong presentation skills
- Superior technical knowledge. Familiarity with ITIL, SOX a plus
- Successful track record of selling solutions directly to the Fortune 1000.
Interface with
- Communicate and design solutions with Product Marketing , Engineering and Professional Services.
- Customer interaction in pres-sales and post sales issues
- Will meet with CIO level execs as well as department managers and exec
- Drive product demonstrations with solution partners
Minimum Required Experience
- Strong working knowledge of firewalls, networks, common server operating environments (Windows, AIX, Linux, Solaris, etc…), and other technologies found in our customer environments.
- Direct experience deploying and supporting complex enterprise software applications in data center environments. Experience with management tools such as HP Open View, BMC Remedy, or similar products.
- Familiarity or experience with client – server architectures and “agent” based deployment technologies
Strong communications skills suitable for customer communications by phone, email, and in-person
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APAC Positions
There are no open positions in APAC at present.
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India Positions
Engineering
Java Engineers
Location
New Delhi / NCR
Summary
We are seeking smart engineers who have a good understanding of multithreading, optimization techniques and debugging.
Major Responsibilities/Tasks
- Design and build a scalable, robust server grade enterprise solution using Core Java
- Ensuring software reliability and high availability
- Debugging
- Module level design and interfaces
- Senior developers will also act as technical experts
Requirements
- Excellent knowledge of Core Java
- Strong OOD/OOP skills and experience applying modern design patterns
- Experience with high performance multi-threading Java core concepts in Win32/Unix environment
- Shell Scripting (Bash) and Batch Programming
- Knowledge of Databases (PostgreSQL/Oracle/DB2)
- Good debugging and problem solving skills
Desired
Experience in designing and building successful Win32/Unix based software solution.
Candidates with valid passport & willing to travel to US will be preferred
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Kernel Engineers
Location
New Delhi / NCR
Summary
We are seeking smart programmers who have a good understanding of the OS, compilers and debuggers.
Major Responsibilities/Tasks
- Kernel mode programming
- Writing kernel drivers
- Debugging
- Module level design and interfaces
- Requirements
- Excellent knowledge of C
- Windows/UNIX/AIX/Solaris/H-PUX/Linux kernel programming (preferably file systems)
- Knowledge of compilers, linkers and loaders
- Good debugging and problem solving skills
- Should be fluent in the usage of C/C++, UNIX and/or embedded environments
Desired
Knowledge of processor architectures, binary file formats and assembly programming. Candidates with valid passport & willing to travel to US will be preferred.
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System Administrator
Location
New Delhi / NCR
Summary
We are seeking a Dynamic individual to work in a well-established server management company taking care of day-to-day management tasks and troubleshooting as well as software installations and server monitoring.
The average experience would be around 3 years
Major Responsibilities/Tasks
- Expertise In Linux System and Network Admin - at least 1 out of Solaris/HPUX/AIX
- In-depth knowledge of Solaris system administration, user creation, file/directory permissions, file system/disk configuration, Veritas Volume Manager, loading of software and system patches , TCP/IP concepts, NFS, NIS, DNS, storage concepts, performance tuning, write and debug shell scripts.
- Strong knowledge of Red Hat based operating systems, Red Hat Enterprise, Fedora, CentOS etc, experience of networking services is also a plus.
- Knowledge of Windows operating system.
- Experience in open source or commercial application installation or setup in UNIX environment.
Desirable
- Perl scripting or shell scripting experience
- High availability hands on experience (Sun Clusters/Veritas Clusters), knowledge of Domain systems (E10K/E15K), remote console access
- Knowledge of any other flavor of Unix - HP-UX, AIX, Tru64
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Crystal Reports Developer
Location: Delhi/NCR
We are seeking people for the following responsibilities and the skill sets.
Major Responsibilities/Tasks
- Understand & perform business and data analysis activities to design and develop reports from the reporting databases
- Design and develop reports utilizing Crystal Reports following formatting and development standards
- Prepare report metadata report descriptions, valid parameter values.
- Test reports, and support end-user UAT testing of reports
- Publish reports & Provide maintenance of reports as required
Requirements
- 2+ years of report development experience in an Oracle based RDBMS environment using Crystal Reports.
- Knowledge of relational data models, database programming, SQL, and PL/SQL in order to develop complex, customized reporting solutions.
- Testing skills, in order to test the accuracy of reports developed Crystal Reports.
- Ability to communicate well verbally, to meet with users and discuss their data, reporting needs and requirements.
- Experience in performance tuning of reports.
Desired
Exposure to web based application development & support using java/j2ee
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QA Architect
Location
New Delhi / NCR
Summary
We are looking for smart people with drive and motivation to lead the QA efforts technically and guide the teams into higher levels of excellence.
Major Responsibilities/Tasks
- Responsible for expanding the breadth and depth of testing capabilities in a highly technical environment
- Defining System-wide strategies for product testing
- This position entails a high level of responsibility within a time sensitive environment
- The successful candidate will be able to lead the department and have the ability to mentor and lead junior employees
- The successful candidate will have an extensive background multiple OS coding skills and knowledge about security products
- The candidate will be a dedicated, self-starter, team player with the ability to work without direction
- Superior QA Automation skills preferred
- Excellent written and verbal communication skills
- Prior experience with release engineering
Requirements
- Must have experience with Windows, UNIX, LINUX, Solaris framework oriented testing
- Familiarity with automation and White Box testing methodologies
- Familiar with Win runner, Load runner, (Mercury testing tools)
- Must have experience with technical and project lead roles
- Should have solid experience in J2EE/Web related testing
- Development experience in any of the Java related programs added advantage
- App server administration - someone thoroughly familiar with Apache Tomcat, BEA Web Logic or other Java application servers
- DB Administration - Oracle DBA, or mySQL DBA, with physical data modeling, scripting and SQL query optimization experience
- Java performance and scaling - would be performed by one or more app server admins
- DB performance and scaling - would be performed by one or more DBA's
- Systems experience - OS administrator for installation, performance tuning and scaling issues
- GUI testing: Someone who is able to internalize navigation and common widgets (common sub expressions) to be able to test the user experience in a consistent manner
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Technical Documentation
Location
New Delhi / NCR
Summary
We are seeking an experienced Technical writer with a technical qualification who can handle a team and has a vast exposure in the documentation field.
Major Responsibilities/Tasks
- Writing user guides, installation guides for different product suites
- Providing miscellaneous customer documents as and when required
- Improving document quality and standardizing documentation processes
Requirements
- Skills: Must be writing for an international audience and team handling
- Must be aware of industry standards for documentation
- Should be exposed to various doc deliverables such as user manuals, guides, installation manuals, CLI manuals etc.
- Should be aware of different phases of DDLC; complete exposure to documenting non-GUI and GUI-based products, preferably with understanding of basic networking concepts. An added advantage will be basic knowledge of Linux
- Tools exposure: Should have good working knowledge of Word, Frame maker, Rob Help, Visio, Adobe Writer
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QA Engineer
Location
New Delhi / NCR
Summary
A SSE, QA will completely own a product or module to test. The person would be required to understand the module and create test plans and test cases on the basis of PRD & FS. The day to day responsibilities would also include test execution, test reporting and escalation of issues to TL/PM.
Major Responsibilities/Tasks
- Responsible for creating test plans, test cases for product/module owned
- Responsible for execution of test cases for owned module and mentoring junior team members
- To report results to Lead/PM and escalate issues
Requirements
- 3 to 6 Years of experience in testing Windows/Unix based platforms
- Expertise in creating test plans, test scripts, and test cases
- Good knowledge about Windows/Unix OS internals and OS testing methodology
- Expertise using automation tools (For windows: Load Runner/Win Runner/ Rational Robot), perl scripting and shell/Bat scripting
- Experience in product testing added advantage
- Experience in Security, vulnerability and anti-virus related testing is an added advantage
- Experience in file system testing added advantage
- Experience in Exploits testing, Core Impact testing and network testing added advantage
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System Engineering
Location
New Delhi / NCR
Summary
Solidcore is growing fast and we are looking to hire technical support engineers (L3 support). As a technical support engineer, we are looking for people who can respond to complex customer inquiries and resolve them through diligent research, reproduction, and troubleshooting.
Major Responsibilities/Tasks
- Work directly with Customers, Product management, Development and QA teams to resolve customer problems.
- Plan, coordinate, and execute supportability features included in all new product roll outs.
- Assist and train more junior technical support staff in order to help them resolve the issues in their queue.
- Review and develop content for knowledgebase.
Requirements
- Ability to learn new products quickly.
- Strong fundamental knowledge about operating systems.
- Coding skills in C or Core Java.
- Good debugging and problem solving skills
Desired
- Shell Scripting (Bash) and Batch Programming
- Knowledge of Databases (PostgreSQL/Oracle/DB2)
- Candidates with valid passport & willing to travel to US will be preferred.
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