Goal

Reduced TCO for thin clients powered by leading edge Windows XP Embedded and XP Professional

CHOP’s management team believed in providing computer and internet access to the children in their facility as a means to improve their overall rate of progress during their stay at the hospital. Due to high rate of incoming malware via the thin clients used by the patients, they had little control over the state of these systems: what was running on them or spreading from them. Some of the issues they faced that drove up total costs of operations included:

• Emergency Patching
• Anti-Virus not good enough
• Systems kept getting re-infected
• Rebooting Thin Clients not an option
• High Help Desk Calls

Benefits

• Reduction of up to 90% in service calls on thin client systems
• Savings of $270 per system per year
• Control over patch deployment, increased time for testing of patches, and reduced downtime due to unintended interactions