S3 Control - Change Control and Configuration Audit

Most IT organizations today recognize the centrality of change to their operational effectiveness. Many have invested in process automation tools such as a data center automation, change management or service desk solution. Yet, a gap persists between authorized and documented change, and actual change activity. This gap results in increased operational costs due to manual activity across the IT department, as well as the risk of extraordinary costs due to outages, security breaches and compliance weaknesses.

Solidcore S3 Control bridges that gap by enabling IT organizations to know what's happening across the infrastructure and then automatically prevent what shouldn't happen. This is accomplished by providing customers with real-time visibility of changes being made, accountability to validate change activity and technology-based enforcement of change policy. Solidcore S3 Control is easily configurable to increase the availability of IT services, accelerate the successful implementation of ITIL (Information Technology Infrastructure Library) projects, and reduce the cost of compliance initiatives such as Sarbanes-Oxley or PCI.

Visibility, Accountability and Enforcement

1. Visibility into changes happening across the enterprise IT infrastructure

Real-time, continuous (non snapshot-based) change tracking across entire infrastructure.
Powerful search of real-time change database for rapid root-cause analysis.
Real-time alerting for exceptional changes, and customizable dashboards and reports that illustrate change patterns that affect compliance, security and availability.

2. Accountability for employees and outsourced IT service providers charged with implementing change according to authorized policy and process

Automatic and accurate reconciliation of actual change against change tickets.
Confirms deployment of authorized changes and identifies any changes made outside of policy.
Integrates with change management, data center automation and CMDB solutions from HP, BMC, IBM and others.

3. Enforcement of change policies and processes

Change policy enforcement prevents out-of-process and unwanted changes to systems before they happen.

S3 Control Architecture

Solidcore S3 Control is comprised of a real-time tracking and validation module that is installed on individual endpoints to be controlled, and a central console that enables single-point administration and monitoring of systems. Individual modules within the central console can be easily added on to provide different kinds of functionality. Click here for a list of supported platforms.

S3 Control Diagram